Remove User Files

From time to time, user files become corrupt and will generate errors. If a user can't log in or is getting errors, you can remove their user records from Password Maintenance.

To delete user files:

1. Select Tools > Password Maintenance.
2. Find and select the appropriate User record.
3. Click the Remove User Files button.
4. Click the OK button on the confirmation box.
5. Click the OK/Close button to close the Password Maintenance screen.

 

Related Topics