VoidPendingPmts

Area

Pay

Format

Integer

Description

For use with some Redirect Pay Services where ACEweb is required to pass control of the payment process to the remote server and various factors (network issues, user error, etc.) can prevent reconnection to ACEweb.

Determines how ACEweb records pending registration/payment records:

  • 0=Registration records are active. Payment records are active with AW-PENDING entered in the Pay Note field.

  • 1=Registration records are active with AW-PENDING: entered in the Registration Note field. Payment records are voided with AW-PENDING entered in the Pay Note field.

  • 2*=Recommended. Registration records are canceled with AW-PENDING: entered in the Registration Note field. Payment records are voided with AW-PENDING entered in the Pay Note field.

  • 3*=Registration records are deleted (VFP)/revoked (SQL) with AW-PENDING: entered in the Registration Note field. Payment records are voided and deleted with AW-PENDING entered in the Pay Note field.

Notes:

  • *If set to 2 or 3, Course and Workshop Enrollment Counts will not be updated until ACEweb gets confirmation (from your payment gateway) that the charge was successful. This may cause a course/workshop to be overbooked in certain circumstances.
  • You will also want to review your FailOption setting.
  • Some redirect pay services also require that you enter a value in the DefaultPayType INI setting. Check with your ACEware technician to find out if yours does.
  • With options 2 and 3, the user can try the enrollment again, even if they log off and try at a later time. ACEweb will recycle the registration record if it was *canceled or deleted/revoked.

 

*For a canceled registration to be recycled by ACEweb, the registration record's Updated By value must be WWWEB. If the registration was edited by a staff member (Update By value will now be the staff members' user name), ACEweb will not recycle the record.

 

SQL Database Users

If you use option #3, records will be marked as Revoked instead of deleted. You can find revoked payments with the Pay Grabber tool by checking the Payments Flagged as Revoked box.

 

Checking for AW-PENDING Payments

Regardless of what setting you use, customers using remote payment services are advised to periodically check for AW-PENDING records (you can use the Pay Grabber tool to check for pending payments).

 

Sample

VoidPendingPmts=2