Troubleshooting Student Manager
The following are some common issues users experience with Student Manager:
Procedures
- Can't Find a Course or Name
- Can't Find a Registration/Payment
- Record Searches are Slow
- Screen Resolution Issue
- System Hangs Up / Crashes
- System is Locked for Administrative Purposes
- Users Don't See Record Updates Made by Other Users
Email Template Errors
- Kind 'E' Not Found
- Variable [fieldname] Not Found
- Operator/Operand Mismatch
- Email Body is not Displayed
- Recipient's Email is not rendered as HTML
- Duplicate Courses in Email Preview
Student Manager Reporting Errors
- Can't Find a Report
- Function Name is Missing ). [parenthesis]
- Report Function Errors
- Name Records Not Showing on Reports
- Name Record's Firm value doesn't show on Report
- Operator/Operand Mismatch
- Variable [fieldname] Not Found
- Invalid Path or File Name / File Does Not Exist
- My Query is Not Returning the Records I want on my Report
Reporting Errors to ACEware
For help troubleshooting ACEweb, see Troubleshooting ACEweb.
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