With ACEweb version .062 and later, staff can cancel registrations. In the Student Options section, there will be a Cancel Registrations link. Click it to get the list of registrations for the student.
Notes:
- By default, you can cancel a registration up to 2 days before the course begins. To change the number of days before, edit the Text value of the LagDays hidden field:
<WW:WWWEBHIDDENFIELD ID="LagDays" runat='server' Text="2" />
Don't forget to compile the cancelreg.awp page after saving your changes.
- You cannot refund money via the Cancel Registrations routine. Any refunds must be processed through Student Manager.
To cancel a registration:
- Click the appropriate Cancel button:
- Enter a reason for canceling in the Justification field:
- Click the Confirm Cancellation button.
The system will send an email to the student and a copy to the staff member(s) listed in the OfficeEmail INI setting.
You can change the staff members that get copies of the cancellation by editing the cancelreg.awp template and entering the email address(es) in the Text value of the hidden emailNotice field:
<ww:wwWebHiddenField runat='server' ID="emailNotice" Text="" />
Don't forget to compile the cancelreg.awp page after saving your changes.